Resonate Creative CIC

Community Base, 113 Queens Road, Brighton, East Sussex, BN1 3XG

Registered company number 12194058

Resonate Privacy Statement and Data Protection Policy

Resonate (Resonate Creative CIC – Registered Company Number 12194058) is a Community Interest Company which delivers music and arts projects to promote well-being in community settings. 

Resonate takes your privacy seriously and this Privacy Policy sets out how we will use and store your data, in full accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Regulators Code of Fundraising Practice (2016).  Resonate Creative is registered with the ICO.

Our contact and Data Protection Officer details 

Name: Marina Perryman

Address: Resonate, Community Base, 113 Queens Road, Brighton BN1 3XG

E-mail: marina@resonate.world   

The type of personal information we collect 

We currently collect and process the following types of information for those who take part and those who work with or on behalf of Resonate: 

Project Participant Information

  • Name
  • Contact Details
  • Emergency contact details 
  • Age
  • Records of attendance at music and arts sessions
  • Records of any cause for concern in relation to Child Protection and Safeguarding
  • Correspondence you send to us
  • Monitoring data on protected characteristics under The Equality Act 2010

Information of those working with and on behalf of Resonate

  • Name
  • Contact details
  • Emergency contact details
  • References from former employers or training providers
  • DBS certificate information
  • Public Liability Insurance certificate details
  • ID badge photo 
  • Bank Details
  • Monitoring data on protected characteristics under The Equality Act 2010

How we get the personal information and why we have it

We will only use your personal data for the purposes for which we collected it (as specified below), unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Contact details for keeping participants and/or parents/guardians updated with relevant project details (eg updated session dates or session cancellations). 
  • Contact details in case of emergency 
  • Participant details for supporting us to meet participant needs and for reporting purposes to our funders and project partners 
  • Details of any cause for concern in order to fulfil our responsibilities for Child Protection and Safeguarding of children, young people and vulnerable adults.
  • Information  on those working on behalf of Resonate as required for contacting and organisational compliance purposes

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent (You are able to remove your consent at any time. You can do this by contacting Marina Perryman on marina@resonate.world)

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

We have put in place appropriate physical, technical and organisational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

How long will we keep your personal data?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or regulatory reporting requirements

Will we share your information with anyone else?

No. Unless we have your permission to do so, we won’t share your personal information with any organisations or individuals outside of Resonate. The only exception would be where a failure to share your personal information would lead to a risk of significant harm to you or others.

There will be some occasions we will need your consent to pass on personal information in order to submit or process applications on your behalf e.g. for DBS checks. We will never sell, rent, or trade your personal data.

Website 

Our websites use cookies to help them work well and to track information about how people are using them. 

Our website contains links to other websites belonging to third parties and we sometimes choose to participate in social networking sites including but not limited to Youtube and Instagram. We may also include content from sites such as these on our website however, we do not have any control of the privacy practices of these other sites. You should make sure when you leave our site that you have read and understood that site’s privacy policy in addition to our own.

Cookies 

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work better, as well as to provide information to the owners of the site. A cookie often contains a unique number, which can be used to recognise your computer when a user of your computer returns to a website that it visited previously.

Our cookies do not store financial information or information which is capable of directly identifying you (such as your name or address). You have the right to choose whether to accept these cookies. You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences. 

Data breaches

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Resonate shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/personal-data-breaches/

Changes to the policy

We will regularly review and update this Privacy and Data Protection Statement and will update, modify, add or remove sections at our discretion.  We will notify you of any changes by posting the new  Privacy and Data Protection Statement on this page. Your continued use of our website, any of our services and/or the continued provision of personal information after we have posted the changes to these terms will be taken to mean you are in agreement with those changes. 

Your data protection rights

Under EU General Data Protection Regulation (GDPR), you have rights including:

The right to be informed Organisations must publish a privacy notice, in addition to explaining transparently how they use this personal data.

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

The right to object – A person can object to the use of their personal data for most purposes.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at marina@resonate.world if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at marina@resonate.world  

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Date last updated: 23/02/2024